NHTSA Complaint #11610987 — 2023 FORD F-150

The contact owns a 2023 Ford F-150. The contact stated that the driver's side sideview mirror housing had melted after the vehicle had been exposed to the sun. The vehicle was taken to the dealer, where it was determined that the housing needed to be replaced, and the contact was charged a fee because the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be no assistance because the failure was due to the elements. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,650.