NHTSA Complaint #11610976 — 2020 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11610976
Vehicle	2020 FORD FUSION
Component	ENGINE
Date of Incident	August 15, 2024
Date Filed	August 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Flex plate is cracked , confirmed by bore scope dealership is quoting 14 business days to diagnose. It is known issue with this make, model, and year and CSP was issued for dealerships to fix but only select VIN numbers. This car is at 91000 miles and meets all criteria for the CSP 22N12. The car makes an ungodly rattling sound and if it fails could be very dangerous

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