NHTSA Complaint #11610857 — 2014 CHEVROLET SILVERADO 1500 SUSPENSION

Complaint Details

ODI Number	11610857
Vehicle	2014 CHEVROLET SILVERADO 1500
Component	SUSPENSION
Date of Incident	July 22, 2024
Date Filed	August 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My truck is a 2014 with only 53,000 miles on it. I bought it used in 2016. (it was still under factory warranty) When I tried to get my truck inspected last month the shop told me the frame had holes and cracks in it, was not safe to drive and needed repaired/replaced. I did some research and found SB 19-NA-255 regarding my truck. This issue seems to be a wide spread issue with that truck. I took it to the Chevrolet dealer I bought the truck from (WOOD Chevrolet in Carroltown, PA) to ask about the bulletin. They called their GM rep and he told them there was nothing they (GM or the dealer) could do about it. This is a known safety issue and I believe GM should take care of the repairs. Right now I had a vehicle that is not safe to drive, has very low miles and is not safe to drive.

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