NHTSA Complaint #11610785 — 2017 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	11610785
Vehicle	2017 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	September 23, 2023
Date Filed	August 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

6L80 transmission failure at only 82k miles. This is a known Chevrolet fail point on all vehicles equipped with this transmission yet Chevrolet does nothing to recall or repair the issue. Customer absorbs full cost of repair ($6k) and chevrolet acts like they know nothing about it. This happens on the highway at speeds and vehicles suddenly have no drive putting occupants at risk of other traffic and trying to get off the roadway where there may be no safe zone to stop.

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