NHTSA Complaint #11610629 — 2019 TOYOTA RAV4

A warning message appeared that stated: “Engine maintenance required - Visit your dealer”. At that time my vehicle had 38,796 miles on it. I contacted the Service Advisor at Toyota of Newnan who advised that it was likely the Coolant Bypass Valve on the engine and that they have had issues and repairs relating to that condition on their RAV4 and Corolla models. Their mechanics confirmed that this was the fault and that failing to have it repaired / replaced could result in engine overheating and engine seizing which could result in lose of vehicle control and endanger other vehicles on the road. Sensing the urgency, I had the repair / replacement completed at a cost of $846.68. Service advisor stated that many of the other vehicles with the same problem were still under warranty and repaired at no cost to the consumer. In my opinion this recurring defect among two Toyota model lines is occurring with enough regularity to warrant Toyota issuing at least a Service Bulletin and covering the cost of the repair and reimbursement to those that had to pay for the repair.