NHTSA Complaint #11610620 — 2018 AUDI Q7

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11610620
Vehicle 2018 AUDI Q7
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My 8-year-old's finger was in the door frame and the door came close enough to engage the soft close feature and she tried to pull her finger out as we watched the door slowly continue closing on it. After 4 x-rays the doctor determined it was not fractured, but it is badly bruised, swollen, and was cut. This should not be possible that it doesn't sense her finger. On a car not equipped with soft closing, this incident wouldn't have occurred.

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