NHTSA Complaint #11610615 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11610615
Vehicle	2019 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	February 12, 2023
Date Filed	August 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The infotainment / touch screen system in my vehicle is malfunctioning and causing a safety issue. Due to bubbles on the screen I can not effectively use the back up camera. Additionally, the system will randomly make noises, make phone calls and change settings without warning. When this happens it creates a substantial distraction the the driver and causes me to have to pick up my phone to disconnect and address the concerns. I also need to turn the system on and off repeatedly. In the current state, I’m unable to use any navigation features as well.

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