NHTSA Complaint #11610547 — 2017 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11610547 |
| Vehicle | 2017 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The electric power steering failed while driving with no warning. The first time while making a right hand turn, the steering very suddenly lost all power assist and it was near impossible to keep control through the turn. After a few seconds it began to work again. Several miles later while traveling approx 60 mph it happened again and I was barely able to keep it on the road until I could show down and pull off to the side. After shutting the car off for about 20 mins. I started the truck and it worked all the way home about 5 miles. For a couple days if I disconnected the negative battery cable for a while it would work again until I shut off the truck. And then it started happening intermittently while driving so I parked the truck until it could be fixed. After some research I learned there is a recall on the 2013's to 2016's for the same problem with many exact complaints about 2017's. For two weeks I've been searching for a new steering rack (part number 68628857AA) and there are none available with backorders of 45+ plus days with dealerships telling me they have customers who have been waiting 6 months for one. It's a $2000 - $3000 part depending on the dealership. They want you to pay for it and wait 6 months to get it which is absolutely absurd. Please help!
Related Complaints for the 2017 RAM 1500
Other STEERING Complaints
#11717945
Our vehicle was a 2017 Ram 1500 crew Cab 4x4. We’re getting near to Goldfield Nevada. I saw this town to my left when...
#11717141
Truck suddenly lost power, and no power steering assistance at all. Had it checked out by mechanic and mechanic state...
#11714700
Electric power steering failure. (EPS) the Eapas system has failed and now it’s causing my steering to be extremely r...
#11712560
Power steering failed on two seperate occasions. Both times i was moving at a slow rate of speed and was able to safe...
#11711903
Lost all power steering.
Recent Complaints for the 2017 RAM 1500
#11719549
SERVICE BRAKES
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been ...
#11719549
UNKNOWN OR OTHER
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been ...
#11719549
VEHICLE SPEED CONTROL
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been ...
#11718674
ENGINE
I am reporting a persistent safety defect involving loss of intended drivability in my 2017 Ram 1500 with an 8-speed ...
#11718674
POWER TRAIN
I am reporting a persistent safety defect involving loss of intended drivability in my 2017 Ram 1500 with an 8-speed ...