NHTSA Complaint #11610372 — 2017 TESLA MODEL X

I have brought my vehicle back to Tesla 3 different occasions for the same issue ( Suspension failure) The first time, I was told that it was a malware issue. The second time in November 2023, I was told the compressor was bad. They charged me $623 to repair. The same problem with the suspension happened again the end of June 2024. Tesla told me that I had a leak on my suspension and that they could see the leak without me bringing the vehicle into the shop. They gave me an estimate for repair of $2,044. They told me that I had to wait until August 16 to bring it in to get repaired. When I get there the service manager states that they are backed up on repairs and it will take another 3 to 5 weeks before my vehicle can be fixed. I have been paying for a rental car out of pocket for over a month and now I won't be able to get my vehicle until September 6th. Tesla is using this knowledge about the suspension to make money! There should be a recall on the suspension at Tesla's expense. They have cost me thousands!