NHTSA Complaint #11610105 — 2016 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11610105
Vehicle 2016 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

A few weeks ago my cars audio system started having a loud static sound come through the speakers. It quickly got a lot worse and turning the volume down or even turning the unit off did not stop the loud static noise. It got so bad that it nearly caused me to have a wreck. The only way I was able to get it to stop was to pull over to the shoulder on a busy highway and shut the engine off. However, after pulling back onto the highway the static noise quickly returned. I contacted Honda to report the problem (case #14931953), but they acted like they had never seen this issue before and told me to go to the dealer to get a diagnostic ran. I did go to the dealer and talked to the service manager and he told me that the solution was to replace the head unit but they were on backorder. I also did some research online and a whole lot of people are having this same problem. The issue is the Head Units are overheating and Honda does not have replacement parts to fix the problem. In my opinion this is a major safety problem and is happening every time I drive my car now. Many other people experiencing this issue are also stating that this is a major safety issue when they are being blasted with very loud frequencies will trying to drive in busy traffic. They all have expressed their disbelief that Honda has not issued a recall over this problem because its dangerous.

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