NHTSA Complaint #11609740 — 2019 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11609740
Vehicle	2019 SUBARU FORESTER
Component	ENGINE
Date of Incident	August 1, 2024
Date Filed	August 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

My SUBARU has a Start-Stop feature which automatically stops and restarts the engine when the vehicle is stationary for a short time, such as at a stop sign or red light. Several times within the last month I was stopped for a light or stop sign and the vehicle shut down completely. Engine turned off. I have attached a file showing the display on the dash. This was very unsafe as cars behind me were getting impatient while I had to figure out how to restart the car. It was very scary. After researching the problem online and taking the car to my mechanic it turns out that the battery was low. The battery was replaced and auto restart is working correctly now. It seems that with all the warning messages that are displayed (windshield washer fluid is low) that some indicator that the battery is low should display rather than this unsafe scenario.

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