NHTSA Complaint #11609702 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11609702
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2024
Date Filed	August 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.

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