NHTSA Complaint #11609672 — 2016 HYUNDAI ACCENT

Component/System Failure: The component that has malfunctioned is the engine. This issue is critical and affects the vehicle's overall performance. The malfunctioning engine is available for inspection upon request, and I am willing to facilitate this inspection to substantiate my claim. Safety Risk: The engine's failure poses a significant safety risk, including potential engine stalling or loss of power while driving, which could lead to accidents or collisions. The ongoing issue has compromised my safety and that of other road users. Confirmation of the Problem: The problem has been confirmed by [Dealership Name/Independent Service Center]. They have verified the engine issue and noted it in their service records. I can provide documentation from this service center upon request. Inspection by Manufacturer or Others: The vehicle has been inspected by [Dealership Name] and Hyundai Motor America (HMA) corporate. The problem was also discussed with Hyundai representatives, including Amanda, who is aware of the issue and the relevant maintenance records. There has been no inspection by police or insurance representatives related to this specific issue. Warning Lamps, Messages, or Symptoms: Prior to the engine failure, there were several warning lamps and messages indicating engine problems. These symptoms first appeared on [Date of First Warning], giving preliminary notice of the impending failure. Despite these warnings, the necessary repairs or goodwill intervention were not provided. Given the seriousness of the situation and the impact on my daily life, including the necessity to use rental cars, take time off work, and travel extensively, I request the following: Immediate Approval of Goodwill Repair: Reassess and approve the goodwill repair for the engine issue based on the accurate maintenance records provided. Compensation for Inconvenience: Compensation for time off work, rental car costs, travel expenses, and emotional distress caused by this situation.