NHTSA Complaint #11609563 — 2020 HONDA CIVIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11609563
Vehicle 2020 HONDA CIVIC
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

Electronic power steering was checked at Honda Jeff Wyler.Cost me $179.00. They are charging me $3200.00 and I have to fix this because this has been going on for a yr and has become increasingly difficult to drive. I am fixing it this week, with our savings.The steering sticks and then over corrects constantly. I am an UBER DRIVER, so driving others. Someone asked me if I was ok because they saw the jerking and was concerned. No warning lights. I searched Google and saw the beginning of a class action for the 2022 and 2023 civic. But not for 2020. We have to do something before I risk my and others lives. Another concern is that my wife and 2 daughters have 2020 Hondas as well. The cost is extremely high for cars that normally take 6 yrs to pay for. We are [XXX] and don't have an income that can easily afford this. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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