NHTSA Complaint #11609505 — 2018 AUDI Q5

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11609505
Vehicle 2018 AUDI Q5
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, several unknown warning lights were illuminated. Additionally, the turn signals were inoperable. The contact pulled over and noticed that the rear lights including brake lights and turn signals were not operational. The vehicle was taken to the dealer where the cause was diagnosed as a sunroof drain line leakage that caused electrical damage due to water build-up, which damaged the control module. The contact stated that the drain lines needed to be unclogged and the control module needed to be replaced. The contact stated that the vehicle was at the dealer awaiting the repairs. The contact was concerned that the Owner’s Manual did not guide sunroof maintenance to prevent the failure. The contact opened the rear hatch and found water accumulation under the mat. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

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