NHTSA Complaint #11609237 — 2016 VOLKSWAGEN PASSAT
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11609237 |
| Vehicle | 2016 VOLKSWAGEN PASSAT |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
During sharp turn would hear cracking sound coming from steering wheel, after some days air bag warning light appeared on dahsboard and honk and steering wheel buttons stopped working. Dealer replaced the clockspring under warranty that fixed airbag warning issue, but still had honk and steering wheel buttons persisted. Dealer recommended replacing steering wheel control button module to fix both honk and steering wheel buttons. It appears all the problems are related and should have been fixed under warranty
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