NHTSA Complaint #11609228 — 2019 MAZDA MAZDA3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11609228
Vehicle 2019 MAZDA MAZDA3
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The car has had a lot of issues. The inside driver side glass for the display dash fogged up and had to be replaced. The first replacement didn’t fix it and I had to threaten legal action to get Mazda to replace the glass a second time before it finally resolved the issue. The car (which is washed and waxed weekly), got rust on it in year 3. Mazda repaired it and promised it would not return. 14 months later the rust is back and Mazda won’t repair it. I have escalated with no avail. I have had to replace the air conditioning fan for over $1K. I bought the car brand new with 59 miles on it, I have kept up on every maintenance and kept records and today it has 18,000 miles and I am told the transmission needs replaced. 18,000 miles on a garage kept car? This is not right!

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