NHTSA Complaint #11609206 — 2019 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11609206
Vehicle	2019 SUBARU ASCENT
Component	POWER TRAIN
Date of Incident	August 18, 2024
Date Filed	August 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

While driving on a road with a lot of hills our car sudden lost all engine power but all of the lights and engine were still on. We pulled over but kept the car on and it seem to resume power. Then about 1/8 of a mile later it happened again. We shut the car off completely for 5 minutes and turned it back on and we were able to drive it normally for another mile. It then happened three more times on our way to a safe spot to pull over. The fifth time it happened all warning lights on the dashboard turned on (see picture). The speed in which it happened varied. It is important to note that we brought it in for service on 8/8 for a standard interval service at a Subaru dealership and have brought our car in multiple times to address issues with the transmission.

Related Complaints for the 2019 SUBARU ASCENT

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#11651625 — March 30, 2025 — When trying to maintain highway speeds (65 to 70 MPH) and driving in mountainous terrain of Pennsylvania, Maryland, o...

#11645838 — March 2, 2025 — Transmission belt broke while driving resulting in a catastrophic failure.

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