NHTSA Complaint #11609096 — 2011 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11609096
Vehicle	2011 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	August 14, 2024
Date Filed	August 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

On our 2011 Toyota Prius there is a complete loss of breaking. The ABS, TCS, and brake lights all came on at one but went off after a few minutes. A few days later the entire system failed when the car was started and now there is no breaks at all on the car. A few months before we took the car to the dealership complaining about a noise when hitting the breaks and was told it was normal and to ignore it. It looks like Toyota knows about this issue and opened a customer care repair program but it expired in 2022 and was not advertised at all so the only way someone would know about it would be if they had an issue. Currently in order to fix the problem we are looking at around $3000 in parts and labor. Looking at other websites including this one the issues appears to be widespread.

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Recent Complaints for the 2011 TOYOTA PRIUS

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