NHTSA Complaint #11609038 — 2017 HONDA CR-V

Earlier this week and again today, my wife and I were using our 2017 Honda CR-V EX when the car behaved very anomalously. In both of these instances, the car started normally and moved out onto the street, but then the engine abruptly bogged down and multiple messages of the form "xxx System Has A Problem" would cycle on the driver's display. At this time, the car would barely move forward or reverse, and shifting into reverse ("R") was accompanied by a noticeable jerk and a thump. The shifter display on the driver's display also appeared to be showing all of the possible shift settings at once. One or two cycles of rebooting the system on the infotainment/backup camera display appeared to clear the engine operation problem, but the error messages persisted for several miles and several restarts before they abruptly disappeared. Note that the streets here in Florida are very flat, and the weather this week has been mostly hot and humid with little rain. We have about 40,000 miles on the odometer, and the car has been serviced regularly by the local Honda dealer. When this anomalous behavior is not taking place, the car seems to move and accelerate normally. Several other complaints appear to describe the same problem, and some owners report that they have been told that they need new fuel injectors. We have not yet taken our car to the dealer or other mechanic, and the problem has not yet been reproduced by the dealer or anyone other than us. This appears to be a safety issue because a sudden loss of engine power in traffic could be very dangerous. During the malfunction with reduced engine power, I recorded a video of the driver's display which I can provide upon request.