NHTSA Complaint #11608933 — 2024 HONDA HR-V
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11608933 |
| Vehicle | 2024 HONDA HR-V |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Bought 5/28/24 a little over 2k miles on it. Noticed paint changing color on 8/3 at night when raining. Next morning the speckles of paint that the rain drops hit that were white disappeared. That night I was also frayed because there had been this foggy what looked like water stains on my windshield that the wipers weren’t cleaning off everytime it rained. Thought it was my windshield wipers or something I was doing with the condensation in the air when it rains. 8/8 downpour all day and my Car panel is completely white and in The morning it was gone. Contacted Mohawk Honda and said come there or go to nearest certified dealer ( I live 4 1/2 hours away from my home town where I bought it) went to nearest dealership they reviewed it and said It’s environmental or someone painted it but Honda has no record of it being repainted. They said it wasn’t covered under warranty and to call my insurance. I went there with pictures of other cars with the same year and model That posted pictures of their car paint doing the same thing and they said those cars could have been in a parking lot and someone threw battery acid on them. My issue is a safety issue because I have it on both windshield and panel Of car and on the windshield it is invisible until it rains and becomes Dangerous on highway when rain it hitting the windshield and wipers Are not able to take off the hard water stain like film on it. Corporate said the dealerships are privately owned and they Don’t always work together. Mohawk Honda(scotia ny) wanted piazza honda (Philadelphia) to repaint my body and they Would buff my windshield. Corporate was nice but nice doesn’t save lives. They said no one likes a finger pointed at them and gave Me specific instructions when I go to Mohawk Honda to find out why regional managers decided it was vandalised. As a new car owner with a warranty I shouldn’t have to go through this and I have to drive with defect windshield for two weeks and my Paint is still defect
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