NHTSA Complaint #11608808 — 2021 TOYOTA TACOMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11608808
Vehicle 2021 TOYOTA TACOMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Toyota addressed this issue with the frame paint peeling off long ago but they have not launched a customer support program to solve the problem yet. When we reached their Brand Engagement center line (1-888-270-9371) and they do not provide a hard or estimated date to launch the repair program. The vehicle was already inspected by Round Rock Tx Toyota service (PDF page) certifying the issue is a manufacturer responsibility. Please take care of this situation promptly.

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