NHTSA Complaint #11608631 — 2017 CHEVROLET COLORADO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11608631
Vehicle 2017 CHEVROLET COLORADO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving to lunch and without warning, my brakes failed when I approached a 4-way stop. With ABS, I was able to stop my vehicle safely in a parking lot. However, the when I turned the vehicle off, it would not start again. The vacuum pump seized and since it is driven by the exhaust camshaft, it destroyed the exhaust camshaft. It's been two weeks and I have been unable to acquire that part. I have been notified by GM parts distributors that the part is on a national supply delay with no firm ETA from GM. It seems to be a very common failure. I have been out of a vehicle for over two weeks because of this failure. I also could have been in a terrible accident since the vacuum pump failed without warning. I have checked chevy forums and several others reported the same issue.

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