NHTSA Complaint #11608312 — 2020 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11608312
Vehicle 2020 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

This is the second Hyundai Tucson that I have owned and the same thing has happened wih both of them. My daughter also bought her Hyundai Tucson the same day as I got mine in June, 2020, and the same thing is happening to her. It starts with the engine warning light coming on, and then finding that the engine oil is low in between oil changes. There is no visible sign of the oil leak (no drops on the driveway, no oil in the engine compartment, etc.) but now the oil is disappearing at an alarming rate. My daughter has had her car looked at, and it appears that she may have to get a new engine, which is what happened with my previous Tucson (2015). Luckily, Hyundai "good-willed" me the replacement of my previous engine, but now I am at, or close to the limit on my extended warranty (for which the dealership did not give me paperwork), and have an engine that is just disappearing engine oil. Hyundai has to know of the issue, but refuses to make corrections to the problem which sticks people with huge bills to correct a problem they know exists. I have seen MANY complaints about this exact thing, so it's not a secret.

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