NHTSA Complaint #11608247 — 2020 DODGE JOURNEY

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11608247
Vehicle 2020 DODGE JOURNEY
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated that front driver's side window failed to roll down or roll up while engaging the power door window switch. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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