NHTSA Complaint #11608174 — 2017 MASERATI LEVANTE

I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.