NHTSA Complaint #11608126 — 2014 DODGE JOURNEY

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11608126
Vehicle	2014 DODGE JOURNEY
Component	SEATS
Date of Incident	August 12, 2024
Date Filed	August 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I got into my car today , August 12, 2024, and my son noticed something wrong with the front passenger seat headrest. It had somehow deployed. I was not in an accident. The little black pieces that are apparently supposed to hold a pin were completely broken. I don't know if it is because it has been so hot where I live or what, but if someone had been in that seat, they could have gotten injured. I never heard a sound of it happening, so it must have been when I was parked. There were no warning signs and the seat hadn't even been moved.

Related Complaints for the 2014 DODGE JOURNEY

Other SEATS Complaints

#11701536 — November 25, 2025 — While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.

#11608993 — August 16, 2024 — Head rest deployed without any type of impact

#11602081 — July 15, 2024 — As I was driving on the highway my headrest made a loud bang and smaked the back of my head/ neck with a lot of force...

#11590845 — May 26, 2024 — Headrest on passenger side popped open very loudly and hit my daughters head while we were sitting in a drive thru

#11555662 — November 17, 2023 — Driver head rest brust for no cause while driving it felt like a air bag went of in the back of the head.

Recent Complaints for the 2014 DODGE JOURNEY

#11715239 — ENGINE AND ENGINE COOLING — February 3, 2026 — The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (En...

#11707565 — ELECTRICAL SYSTEM — December 29, 2025 — My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring ha...

#11702923 — SERVICE BRAKES, HYDRAULIC — December 4, 2025 — The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction ...

#11698788 — AIR BAGS — November 11, 2025 — None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was w...

#11682872 — ELECTRICAL SYSTEM — August 25, 2025 — The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pre...