NHTSA Complaint #11608007 — 2011 MAZDA MAZDA6

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11608007
Vehicle 2011 MAZDA MAZDA6
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The rear cross member / AKA (Rear Subframe) P/N GEG1-28-80X has completely rusted out. The car is no longer safe to drive per a Pennsylvania State inspection. If driven parts of the rear suspension will drop off the car creating a hazard to other motorists and the driver of the car can lose control / mobility causing a traffic accident. Picture the entire rear suspension suddenly collapsing, that is what is going to happen. The Front subframe was subject to a recall. That recall should have included the rear as it is the same material just a few feet away, subject to the same rusting issues. These subframes were not property designed to prevent rust or even withstand a little moisture, as my car has been very well maintained. When I read the online forms this is a flaw in ALL 2009- 2013 Mazda 6's and the sister car the Ford Fusion and Mercury Milan. I have opened a case with Mazda USA case #[XXX]. They are going to inspect to confirm my mechanic diagnosis. However they are currently under no obligation to repair and replace the rusted parts but they should be as this should have been replaced when the front subframe recall was performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Recent Complaints for the 2011 MAZDA MAZDA6

#11713263 STEERING 2011 Mazda6 A serious safety defect occurred on my vehicle and matches NHTSA Recall 19V-323 / Mazda Recall 2818I (fro...
#11713263 STRUCTURE:BODY 2011 Mazda6 A serious safety defect occurred on my vehicle and matches NHTSA Recall 19V-323 / Mazda Recall 2818I (fro...
#11700788 UNKNOWN OR OTHER When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general ove...
#11682499 STRUCTURE:BODY The front and back cross members underneath my Mazda6 have completely rusted out. There are numerous complaints abou...
#11681707 STRUCTURE The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parkin...
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