NHTSA Complaint #11607898 — 2018 RAM 1500

The contact owns a 2018 Ram 1500. The contact stated when he first started the vehicle he observed that a red steering wheel with an exclamation point was flashing on the instrument cluster. The contact stated that when he had shifted the vehicle into drive (D) and was turning the steering wheel to drive onto a street onto the street the steering wheel was locked. The contact turned the vehicle off and on several times and was able to regain power steering functionality. The contact stated that the failure was intermittent but was now an ongoing failure. The red steering wheel warning was no longer flashing as was constantly illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the power steering gear and a printed circuit card needed to be replaced. The vehicle was not repaired. The contact had researched on line and related the failure to manufacturer recall number: VB9 - Electric Power Steering Gear (Steering) The manufacturer was informed of the failure. The failure mileage was 77,825.