NHTSA Complaint #11607801 — 2007 MINI COOPER

The open recall for this vehicle has been open for 15 months now. Meanwhile my wife's car remains broken down with a bad footwell module due to the exact reason the recall is being issued. I contacted mini and they said I'd have to pay for repairs out of pocket and apply for reimbursement after they come up with a remedy. I have issues with this for a few reasons. First, the repair is costly. Second, it's already been over a year since the recall has been issued, and still no remedy so who knows when they'll actually have one. Third, they said that even if I pay for repairs out of pocket there's no guarantee I'd get reimbursed for them. In my opinion, for something as serious as this recall, the manufacturer should be on the clock to determine the remedy and repair customers cars. It would be nice if BMW/Mini would get some pressure to get this resolved so the my wife and the thousands of other people affected by this can enjoy the vehicles they spent their hard earned money on without worry that it might spontaneously burst into flames.