NHTSA Complaint #11607650 — 2017 VOLKSWAGEN GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11607650
Vehicle	2017 VOLKSWAGEN GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 11, 2023
Date Filed	August 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Starting January 2023, I had issues putting fuel in my car (symptoms align with the recall issued this year). I took it to VW and paid their diagnostic fee for them to say there’s nothing wrong with the car (approx. $170) continued to drive the car and eventually due to the issue, my fuel pump went out and I had to replace it. (See attached image). This time, I took the car to a local mechanic who charged a $100 diagnostic fee. All of this was prior to the recall this year and I am hoping for reimbursement on everything I spent trying to resolve this issue.

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