NHTSA Complaint #11607491 — 2019 LINCOLN NAUTILUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11607491
Vehicle	2019 LINCOLN NAUTILUS
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2024
Date Filed	August 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Rear hatch does not open. You can not manually open it from outside or inside. My wife had a flat on the highway and could not change her tire as she could not access it. The hatch as failed on the button on the dash, the remote key fob and the foot opener under bumper. This is so dangerous for safety to exit the car from inside and well as getting to spare tire.

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