NHTSA Complaint #11607467 — 2021 CHEVROLET SILVERADO 3500

The contact owns a 2021 Chevrolet Silverado 3500. The contact stated while the vehicle was parked in the rain at night, the contact became aware that the tailgate had opened unintendedly. The contact stated that the failure also occurred while driving over bumpy road surfaces. Additionally, the contact stated while driving 65-70 MPH and towing a trailer, the tailgate opened unintendedly and struck the trailer hitch, which scratched the tailgate. The contact stated that the tailgate warning light had illuminated several times while driving. The contact stated that the failure had caused him to frequently check a camera to see whether the tailgate opened while driving. The contact stated who is a disabled veteran was using a wheel chair, and was concerned for his safety. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 42,000.