NHTSA Complaint #11607422 — 2011 MERCEDES-BENZ GLK350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11607422
Vehicle	2011 MERCEDES-BENZ GLK350
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2024
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

When we fill up the SUV with gas, there is a very strong odor of gas outside of the passenger door & some odor "inside the SUV. We looked online Motortrend.com said Certain 2011-2012 MB CLK 350 4matic are being recalled for a potential fuel leak caused by a crack in the fuel filter flange, Dec 15, 2012.' We stopped by MBenz of Lynnwood, Wa and spoke Garrett, a service rep. Garrett said that this was not a safety issue and we can continue to safely drive the SUV. We disagreed! We are very concerned because we believe there is a safety issue, our SUV has a crack fuel line could catch on fire while we are driving and potentially anyone around us could be affected. We did not get a malfunction or error message.

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#11607580 — August 9, 2024 — After a fuel fill-up, I smell fuel inside the cabin and outside by the gas tank opening. This causes a constant stres...

#11595654 — June 21, 2024 — Vaporized gasoline fuel odor emanating from the back seat area due to fuel filter flange crack

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#11513030 — March 21, 2023 — I'm having the same issues as described in Recall no. 12V557000. However when I called Mercedes they mentioned that m...

#11499874 — January 3, 2023 — Fuel/Propulsion System - There is a gas leaking from somewhere above the gas tank. I did not have this fixed yet beca...

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