NHTSA Complaint #11607303 — 2016 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11607303
Vehicle	2016 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	January 1, 2023
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The entire exterior body clear coat is peeling off. This started about 1.5 years ago on the tailgate. It has now spread to the hood and the top of the vehicle. I called Toyota customer care, and they indicated this a known widespread problem with this vehicle make and model. So far, only the pearl white color has been recalled as the result of numerous consumer complaints. My vehicle color is nautical blue- Toyota indicated there has not been enough consumer complaints yet for this color for it to be recalled. Toyota suggested I log a complaint here in hopes it will result in a recall.

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