NHTSA Complaint #11607295 — 2021 FORD RANGER SERVICE BRAKES

Complaint Details

ODI Number	11607295
Vehicle	2021 FORD RANGER
Component	SERVICE BRAKES
Date of Incident	November 27, 2023
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though

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