NHTSA Complaint #11607272 — 2009 NISSAN TITAN

I received a recall notice for my 2009 Nissan Titan. I have brought the truck to Premier Nissan, 6636 Veterans Blvd., Metairie, LA on multiple occasions to have the work performed without success. I last brought the truck in March 07, 2024, at which time I was told that the airbag emblem needed to be replaced. [XXX] . The part was supposed to be ordered and in within two weeks. I called Premier Nissan several times since March 07, 2024, without resolution. I called today, August 08, 2024, and was told that the dealership records did not even indicate that the part had been ordered. Additionally, to add further insult, I was told that the truck must again be brought in for another inspection despite the fact that it had been inspected and found defective on March 07, 2024. This is unacceptable. Your assistance in resolving this matter is appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)