NHTSA Complaint #11607258 — 2015 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11607258
Vehicle 2015 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

My power steering failed suddenly while driving in the middle of a turn. I nearly crashed into a group of people on a sidewalk because the wheel was nearly impossible to turn. I was given no warnings or indicators ahead of time. I now have the "Service Power Steering" light on my dash and it is still very difficult to turn my wheel. A reputable mechanic has inspected the issue and has identified that the power steering module is completely malfunctioning and they will need to replace it entirely (quoted $3500.00). I have seen that there was a recall specifically for power steering on 2015 Ram 1500's, but Fiat/Chrysler has advised that my VIN does not qualify for the recall. This sudden failure on the power steering is extremely dangerous and could cause loss of the life to drivers, passengers, or bystanders. Please urge Fiat/Chrysler to issue a recall on all 2015 Ram 1500's!

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