NHTSA Complaint #11607141 — 2014 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11607141
Vehicle	2014 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	July 26, 2024
Date Filed	August 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

My Jeep Diesel Grand Cherokee engine and oil cooler overheats. This has progressively gotten worse. I have taken it to my local dealer and they can't and honestly don't try very hard to figure out the problem. I have taken it to local auto shops and they have replaced several parts but no improvements have been made. I have been told this Jeep needs an oil cooler but Jeep discontinued making these for my year. I have spent thousands of dollars to attempt to fix this and nothing has worked. This vehicle has left me stranded on the side of a busy highway with my family. I do not get warning lights, I just notice the arrow creeping dangerously close to the red marker before it completely blows the radiator. I cautiously drive slow going uphill when I am towing which is also a danger with cars passing me swiftly. Jeep knows this is a problem with the Diesel motor but they have not offered a fix for it. I can't sell it to anyone because of the known problem. I am completely stuck with a lame vehicle.

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