NHTSA Complaint #11606973 — 2019 ACURA MDX

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11606973
Vehicle 2019 ACURA MDX
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 69,222 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2019 Acura MDX. The contact stated while reversing into a parking space, the vehicle stalled. The check engine warning light was illuminated, and the message "Transmission Failure" was displayed. The vehicle was able to be restarted after 30 minutes. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), which could be related to the failure; however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,222. Parts distribution disconnect.

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