NHTSA Complaint #11606850 — 2014 FORD FOCUS

The contact owns a 2014 Ford Focus. The contact stated when starting the vehicle and shifting into drive(D), the vehicle would hesitate and then jolt into gear. The contact stated that the vehicle was increasingly harder to shift into gear. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dual Clutch Transaxle (DCT) DPS6 needed to be replaced. The vehicle was repaired. The contact stated that the transmission failure reoccurred, and the vehicle was no longer drivable. The contact related the transmission failure to two manufacturer recalls, 14M02 Transmission Control Module and 19N08 for the Transmission Clutch Shudder. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.