NHTSA Complaint #11606446 — 2013 TOYOTA FJ CRUISER

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number 11606446
Vehicle 2013 TOYOTA FJ CRUISER
Component STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2013 Toyota FJ Cruiser. Upon having the vehicle inspected by a State Inspector, the contact was informed that there was significant corrosion on the undercarriage of the vehicle. The contact took the vehicle to a dealer and was informed that the corrosion failure was a result of normal wear and tear. The contact was referred to an independent mechanic who specialized in vehicle undercoating to prevent further corrosion damage to the vehicle. Despite the vehicle being treated for the corrosion damage, the contact was recently informed that the corrosion damage had worsened, and that the vehicle was unsafe to drive. The manufacturer was notified of the failure; the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

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