NHTSA Complaint #11606317 — 2024 KIA CARNIVAL

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11606317
Vehicle	2024 KIA CARNIVAL
Component	STRUCTURE:BODY
Date of Incident	July 1, 2024
Date Filed	August 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Just purchased the 2024 Kia Carnival LX seat package 2 months ago. My wife and I noticed the floor of the Kia in the 2nd row up until the 3rd row gets so hot that it is unable to be touched. The railing system that the seats slide on get so hot that it will burn you. My children cannot stand on it or touch it or it will burn them. Very high risk for causing a fire. We cannot put any belongings on the floor because we are afraid that it will melt and cause a fire. We do not want anything to happen to our family. This is extremely dangerous and after researching, this has been going on for years. Something needs to be done.

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