NHTSA Complaint #11606285 — 2017 DODGE JOURNEY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11606285
Vehicle	2017 DODGE JOURNEY
Component	AIR BAGS
Date of Incident	July 21, 2024
Date Filed	August 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt

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