NHTSA Complaint #11606242 — 2019 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11606242
Vehicle	2019 RAM 1500
Component	ENGINE
Date of Incident	July 19, 2024
Date Filed	August 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I was driving and the truck shut off causing me to stop in the middle of an intersection. I had to steer the the truck with no power steering. If I was going faster I would have crashed. This is what the Dealership found. CONFIRMED NO START CONDITION. SCANNED VEHICLE AND FOUND DTC P0340-CAMSHAFT POSITION SENSOR CIRCUIT - BANK 1 SENSOR 1. VERIFIED GETTING FUEL AND SPARK. PERFORMED COMPRESSION TEST. 0 PSI. HAS FAST CRANK. REMOVED PASSENGER VALVE COVER AND CRANKED ENGINE. NO MOVEMENT. REMOVED TIMING COVER TO INSPECT. FOUND TIMING CHAIN SNAPPED. TENSIONER IN PIECES. CHAIN GUIDES DESTROYED. ENGINE OVERROTATED. BENT VALVES. DAMAGED CYLINDER HEADS. CATASTROPHIC FAILURE. RECOMMENDING REPLACEMENT OF LONG BLOCK

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