NHTSA Complaint #11606202 — 2019 HONDA CIVIC

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds, the steering wheel inadvertently seized. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact also stated that while driving at an undisclosed speed and steering to the right or the left, the steering wheel felt loose. The vehicle was taken to a local dealer, where it was diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 70,000.