NHTSA Complaint #11606175 — 2020 AUDI Q5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11606175
Vehicle	2020 AUDI Q5
Component	ENGINE
Date of Incident	January 8, 2024
Date Filed	August 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

On 12-18-2024, I brought a Audi Q5 2020 from Lynbrook Audi dealership in New york, approximately weeks after the vehicle engine oil light came on to replenish engine oil. I notified the sales representative of the issue, he stated that the vehicle was serviced on 09-2023. After our conversation the vehicle engine oil light continue to light up for oil replenish every 2 to 3 weeks for the past 7 months, I contacted the manufacturer and dealership and both of them is pointing fingers at each other instead of fixing the vehicle. Every time the engine oil light came on i have to take the vehicle to the dealership to replenish. The problem was never resolved.

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