NHTSA Complaint #11606149 — 2023 LEXUS RX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11606149
Vehicle	2023 LEXUS RX
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2024
Date Filed	August 2, 2024
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2023 Lexus RX350. The contact stated that while driving at an undisclosed speed, a system malfunction error message populated on the instrument panel. The vehicle was taken to a dealer, where the system was reset. The dealer advised the contact that the error message could populate again and that a software fix was being worked on. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

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