NHTSA Complaint #11606143 — 2019 TOYOTA RAV4

I have the 2019 Toyota RAV4 Adventure that was manufactured with a defective differential, per T-SB-0067-20, Toyota has acknowledged that the differential were defective and that affected thousands of 2019-2020 RAV4 Adventure and Limited trim models. The defective part number is 41110-42050 and the new, superceded part number is 41110-42054. I reached out to Toyota numerous times to rectify the issue has the differential clunks and could seize causing loss of control. My vehicle was deemed a "total loss" due to hail damage and Toyota refuses to assist because of the total loss, but the vehicle was manufactured with the defective part and my vehicle suffers the VERY same issue as that a non-total loss vehicle suffers. The title status is irrelevant as the defective differential was installed BEFORE the total loss, so the title status is inconsequential. This is a safety concern because the differential could fail due to seizure, shatter, explode resulting in a loss of control and injury to me the driver and others on the road. I've expressed this numerous times with Toyota.