NHTSA Complaint #11605792 — 2018 HONDA CR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11605792
Vehicle	2018 HONDA CR-V
Component	UNKNOWN OR OTHER
Date of Incident	July 30, 2024
Date Filed	August 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The car would not turn off. It said that there was some sort of electronic key issue and after stopping the car and putting it in park the engine would not shut off. Hitting the stop button did nothing. With no option to basically render the car into a safe position I drove the car to the dealer. The dealer was surprised they looked at the car and basically diagnosed that the BCM had failed. It is surprising to me that the BCM and ignition control systems are designed to prevent turning off the engine in case of failure of one of the components. They charged me approximately $750 for replacing the BCM.

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